Core Services
Our core services are tailored around the five core pillars you need to get right for of a successful IT organisation:
Business Partnering, Efficency and Effectiveness, Cost Optimization, Digital Innovation and Cyber Security.
Business Partnering
Typical challenges
- "We must align the needs of our business with our IT organization and skills.”
- "My board is asking for a digital strategy and roadmap for the next 5 years.”
- "We want to be a reliable business partner but are seen as a provider.”
- “Our KPIs and reports don’t meet the expectations of the management.”
How we can help
- Develop digital and IT strategies aligned with your business goals
- Set up efficient processes for demand management
- Set up tailored progress and compliance KPIs and reporting
Efficiency & Effectiveness
Typical challenges
- “Our IT organization is becoming complex, slow and inefficient.”
- “We want to introduce ITSM but don’t know where to begin.”
- "We need better controls and end-to-end ownership to reduce Shadow IT.”
- "Our architectural setup seems outdated, we need EA capabilities."
How we can help
- Define organization and operating models based on business needs
- Stop finger-pointing, introduce product owners and agile teams
- Shape clear DoA for IT assets and services
Cost Optimization
Typical challenges
- “How can we best (re-)structure our IT org without compromising quality?”
- "The business complains about ever-increasing IT costs.”
- "The CFO wants us to save 15% - how can we achieve this?”
- "What is the benchmark of IT spending in other similar companies?”
How we can help
- Create an overview of IT costs and develop a driver-based charging model
- Benchmark IT spend and identify areas for optimization
- Reduce costs, optimize your services while ensuring quality and security
Digital Innovation
Typical challenges
- “GenAI – what’s in for us and how get we get started?”
- "How can we offer predictive maintenance services to our clients?”
- “What if our experts could connect to our field engineers via wearables?"
- ”How can we best move our data and workload to the cloud?”
How we can help
- Define business cases to leverage AI in your company and develop MVPs.
- Identify suitable use cases for digital twins and VR/AR solutions
- Migrate workload and data to the cloud and optimize architecture
Cyber Security
Typical challenges
- "How can we shield our IT ecosystem against vulnerabilities and threats?”
- "How do we ensure compliance and protect data (e.g. in view of an audit)?”
- "How do we enhance cybersecurity skills and awareness?”
- "How do we develop effective incident plans?”
How we can help
- Assess the status quo and develop targeted actions to enhance resilience
- Risk-based preparation for audits while ensuring daily security operations
- Optimize the security setup with strategic tool selection
